Root Cause Analysis (RCA) Activity Handout
RCA is a process to uncover the deepest underlying causes of a problem, that if dissolved, would eliminate or substantially reduce the problem area. At this stage in the CIM process, the CIM team has identified several data-based problem areas during Step 1 activities. When tackling complex problems, it is critical to get as close to the problem as possible to uncover the practices, relationships, and beliefs that hold this problem in place. For an introduction to Root Cause Analysis watch the “What is Root Cause Analysis” Training Video